URL: http://villa-otero.comEntreprise, organisme : HappyCulture\nCapital social : 39636,74 € EUROS\nSIRET: 957 805 682 00011\nTVA: FR26957805682\nRCS : Nice 957 805 682\nSiège head office :\nVilla Otero by HappyCulture\n58, rue Hérold\n06000 Nice - FRANCE\nTel: +33 4 93 88 96 73\nreception@villa-otero.com\nSite purpose: Promotion of the establishmentDirector of the publication, legal responsible: Mrs Hélène GAUTHIER\nEditorial responsible: Mrs Hélène GAUTHIER\nWeb master, design, editing, artistic direction: Cendyn France SAS\nPhotographs: Cendyn France SAS\nHosting: Cendyn France SAS\nPresident Cendyn France SAS: Michael Bennett\nThe site presents:\nInformative content\nOn-line collection of personal details\nComputer law and freedom: the site has been declared to the Commission Nationale Informatique et Liberté. You have the right to access, modify, rectify and delete data concerning you (art. 34 of the French Data Protection Act). To exercise this right, please contact: reception@villa-otero.com Property: This site and the information it contains are protected by French intellectual property law and international conventions. Except for use within the family circle or for private use, the site and no element of its content may be reproduced, republished, retranscribed, modified or retransmitted without the prior authorization of the rightful owners.\nRIGHT OF WITHDRAWAL : The right of withdrawal depends on the rate booked by the consumer.\For "Non-refundable, non-cancellable" tariffs, 100% of the reservation is invoiced and non-refundable as soon as the reservation is made. A security deposit of 100% of the total amount, excluding extras, is charged at the time of booking. For "Flexible" rates, cancellation is free up to 24 hours before arrival. If cancelled later or in case of no-show, the first night without extras is charged and non-refundable. The debit/credit card will be used to guarantee your reservation.\nMEDIATEUR DE LA CONSOMMATIONAfter referring the matter to customer service and failing a satisfactory response within 60 days, the customer may refer the matter to the Médiateur du Tourisme et du Voyage, whose contact details are given below:\nPostal address: Médiation Tourisme et VoyageBP 80 303 75 823Paris Cedex 17Website: www.mtv.travelPROSPECTION TÉLÉPHONIQUE:\nConsumers who do not wish to be the subject of commercial prospecting by telephone can register free of charge on a list of opposition to telephone canvassing. For further information: BloctelWebsite: www.bloctel.gouv.fr DISPUTE RESOLUTIONIn accordance with Article 14 of Regulation (EU) No. 524/2013, we inform our customers of the possibility of resolving a dispute via the European Commission's online dispute resolution platform (RLL). You can access this platform via the following link: https://ec.europa.eu/consumers/odr.